Privacy Notice
This privacy notice discloses the privacy practices for ctrsd.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1.       What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2.       What choices are available to you regarding the use of your data.
3.       The security procedures in place to protect the misuse of your information.
4.       How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 858.492.1400 or webmaster@ctrsd.com.
 

Terms and Conditions of Sale
Please carefully read all terms and conditions of this site before using this site.  By using this site you assent to all the terms of use outlined on this site.  Please do not use this site if you do not agree with all the terms and conditions outlined.  Computer Technology Resources (CTR) reserves the right to change and update these terms at any time.  Your continued use of this site is assent to the terms specified-here although the terms may have changed since the last time you used the site.

1. Purchase Sale.  Purchaser hereby purchases and seller hereby sells the products described on the front page of this invoice in the quantities and for the prices listed.  The agreement of Sale between Purchaser and Seller includes all terms and conditions set forth as follows on the reverse side of this invoice.  Any terms or conditions set forth on any purchase order or other document provided by the Purchaser are expressly rejected by the Seller to the extent such terms and conditions are in addition to, in modification of, or inconsistent with the terms and conditions of sale set forth on this invoice.
2. Sales.  Retainer Sales are non-refundable, non-transferable transactions.  Service contracts may not be cancelled.  Service contracts do not cover consumable items or additional accessories unless specified on the contract.
3. Delivery.  Unless different delivery terms are set forth on the front of this invoice, all products are delivered to the Purchaser at the Seller's store.  Subsequent transportation of the products is at the Purchaser's expense and risk.
4. Payment Terms.  The purchase price for all products shall be paid at the time of delivery by cash, a check acceptable to the Seller, or a major credit card which is approved for acceptance by the Seller.  All checks shall be drawn on a local financial institution with a full service branch in San Diego, California and accompanied by evidence of identity of the maker and/or signing individual which i acceptable to Seller.  Purchaser is responsible for paying all taxes associated with your order.  The Seller will provide you with an estimate at the time of diagnosis but prices are subject to change.  A fee of $25 will be charged to the Purchaser for each returned payment.  No sale shall be for a deferred purchase price or on credit unless the purchase is made for commercial purposes and not used primarily for personal, family or household purposes, the Purchaser has been approved by Seller for credit sales, and the purchaser has entered into Seller's Standard form of credit agreement.  If this sales is a credit sale, the Purchaser hereby reaffirms all terms and conditions in the Standard for Credit Agreement.
5. No Representations.  Seller makes no representations concerning the products.
6. Diagnostic Fee.  There is a $50 minimum diagnostic fee for in-store service, if there is additional labor performed at the present time to repair the problem then the diagnostic fee will be applied towards the fist hour of labor charges, if the purchaser does not have the equipment repaired then minimum charges apply.  A minimum charge of one hour labor applies to all on-site calls.
7. Warranties.  On all Products where a Manufacturer's, Producer's or Supplier's warrant is expressly given to the Purchaser, No Warranties are given by the Seller, whether expressed or implied, except as otherwise provided for "special orders."  Any implied warranties or merchantability or fitness for a particular purpose are hereby disclaimed by Seller and excluded from this agreement and shall not extend Producer's or Supplier's warranty.  Any alterations, additions, improvements or attachments on the products which are not authorized in writing by the Seller, or by the Products Manufacturer's, shall be solely at Purchaser's expense and risk.  Every warranty provided by this agreement shall be void to the extent operation of the Products is affected by an Alteration, Addition, Improvement or Attachment.
8. Services and Service Warranty.  For a period of 30 days after services are performed, the Seller warrants that the services provided by it will be performed in a professional and workmanlike manner.  The Purchaser shall back up all files before services are performed.  THE SELLER IS NOT RESPONSIBLE FOR ANY LOSS OF DATA.
9. Conditions for Returns.  If purchaser returns ay products for repair, replacement, or at the Seller's option refund of the purchase price (including with ought limitation a credit to the Purchaser's credit card), then, as a condition precedent to any such repair, replacement or refund (or credit), the product's returned to Seller's store by Purchaser accompanied by Purchaser's original copy of this invoice, all original packaging materials, and all original manuals, brochures, stickers and other written materials supplied with the products.  The Purchaser may be charged restocking fees on returned parts.  Shipping and Travel fees a non-refundable.
10. Limitation of Liability.  Seller's liability under this Agreement is limited to those rights conferred on Purchaser under the warranties.  The remedies provided to Purchaser under the warranties shall be Purchaser's sole and exclusive remedies.  Seller disclaims and Purchaser waives any right to consequential, incidental, indirect or special damages.  Purchaser's remedy in the case of non-delivery of products by Seller shall be limited to a refund of the amount on the purchase price received by Seller.  Seller shall not be liable for any loss damage or injury, either personal or business or any kind of premises, person or property arising from the use of the products.
11. Dispute Resolution.  The Purchaser and Seller agree that any dispute between the two parties will be resolved exclusively and finally by arbitration and conducted under its rules.  The arbitration will be conducted before a Single arbitrator, and will be limited solely to the Dispute between Purchaser and Seller.  The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class-action basis.  Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction.  The Purchaser Understands that, in absence of this provision, the Purchaser would have had a right to litigate disputes through a court, including the right to litigate claims on class-wide or class-action basis, and that the Purchaser has expressly and knowingly waived those rights and agreed to resolve any Disputes through binding arbitration in accordance with the provisions of this paragraph.
12. Applicable Law.  This agreement shall be governed by the laws of the State of California.  This parties hereby agree that jurisdiction and venue over any dispute arising out of this Agreement shall lie in the courts of the State of California located in the San Diego County, California, or the United States District Court for the Southern District of California.
13. Attorney Fees.  In the event of any action or proceeding, including an action for declaratory relief, is instituted between the parties with respect to this Agreement, the prevailing party shall be entitled to recover from the loosing party reasonable attorney's fees in addition to any other relief to which the prevailing party may be entitled.

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